E-commerce Specialist

Job Description

As a Retail Manager in our Cape Town location, you'll have the opportunity to shape our business's future. Your role will involve mentoring staff, creating effective merchandising strategies, and ensuring operational efficiency. This is a fantastic role for someone eager to make an impact in the vibrant retail sector.

Responsibilities

• Oversee the operation of the e-commerce site, ensuring it is up to date and user-friendly.
• Develop marketing campaigns geared towards driving traffic and sales.
• Use analytics tools to monitor sales performance and adjust strategies accordingly.
• Create and maintain product listings with accurate descriptions and images.
• Proactively manage customer reviews and feedback to improve satisfaction.
• Collaborate with IT to enhance website functionality and performance.

Requirements

Education

• Bachelor's degree in Marketing, Business, or a related field
• Master's degree is a plus

Experience

• 3-5 years of experience in e-commerce or digital marketing

Technical Skills

• SEO
• Google Analytics
• E-commerce Platforms

Soft Skills

• Analytical skills
• Communication

Certifications

• Google Analytics Certification
• Certified E-commerce Professional

Languages

• English: Fluent

Advantageous

• Experience with social media marketing: Proven ability to create and manage successful social media campaigns.
• Familiarity with PPC advertising: Knowledge of pay-per-click strategies to drive traffic.

Benefits

• Competitive salary and performance bonuses
• Health and wellness benefits
• Flexible working hours
• Opportunities for professional development

Company Culture

• Innovation: We encourage creative thinking and innovative solutions in our work.
• Diversity: We believe in building a diverse team and inclusive culture.
• Team Spirit: Collaboration and teamwork are at the heart of our business.