E-commerce Manager

Job Description

We are seeking an E-commerce Manager to oversee and enhance our online retail operations in Cape Town. The ideal candidate will possess a strong understanding of digital marketing strategies and e-commerce best practices to drive sales and improve customer experience.

Responsibilities

• Oversee online sales and performance metrics, adjusting strategies as needed.
• Create engaging content for online platforms to improve brand visibility.
• Train and mentor junior e-commerce staff on best practices.
• Coordinate with logistics to ensure timely order fulfillment.
• Manage budget allocations for e-commerce initiatives.
• Generate regular reports on sales performance and operational efficiency.

Requirements

Education

• Bachelor's in Commerce or similar
• Master's in Digital Marketing is preferred

Experience

• 5+ years of experience in managing e-commerce platforms

Technical Skills

• PPC Advertising
• Email Marketing

Soft Skills

• Communication
• Project Management

Certifications

• Google Ads Certification
• Facebook Blueprint Certification

Languages

• English: Fluent

Advantageous

• Familiarity with CRM software: Experience with platforms like Salesforce or HubSpot.
• Knowledge of conversion rate optimization strategies: Understanding of techniques to improve conversion rates.

Benefits

• Comprehensive health package including dental and vision
• Retirement savings plan with matching contributions
• Remote work options available
• Generous leave policies

Company Culture

• Growth Opportunities: We encourage personal and professional growth through training and development.
• Community Involvement: Our company actively participates in community service initiatives.
• Work-Life Balance: We promote a healthy work-life balance for all employees.