Delicatessen Manager

Job Description

As a Delicatessen Manager, you will oversee the daily operations of our gourmet delicatessen. This includes managing the staff, ensuring high-quality food and service, and maintaining a clean and organized environment.

Responsibilities

• Oversee daily operations and ensure compliance with company policies.
• Create and manage employee schedules.
• Train new staff and provide ongoing coaching and feedback.
• Engage with customers and provide product recommendations.
• Manage food preparation and production to ensure freshness.
• Ensure deli displays are visually appealing and well-maintained.
• Handle customer inquiries and resolve conflicts effectively.

Requirements

Education

• Matric or equivalent
• Diploma or degree in hospitality, culinary arts, or related field

Experience

• Minimum of 2 years experience in a food service or hospitality management role

Technical Skills

• Leadership
• Inventory Management
• Food Safety

Soft Skills

• Communication
• Problem-solving
• Customer-focused

Certifications

• Relevant certifications in food safety or hospitality management

Languages

• English: Fluent
• Afrikaans: Basic

Advantageous

• Experience in delicatessen or similar food retail environment: Previous experience in a similar role will be advantageous.
• Knowledge of marketing and sales principles in the food industry: Understanding of how to effectively promote food products.

Benefits

• Competitive salary with performance bonuses
• Comprehensive health benefits
• Flexible working hours and scheduling options
• Employee discounts on gourmet products

Company Culture

• Collaboration: We encourage a team culture that emphasizes collaboration and support.
• Passion for Quality: Our team is dedicated to offering the best products and services to our customers.
• Innovation and Growth: We support growth through continuous learning and innovation.