E-commerce Manager

Job Description

We are actively seeking an E-commerce Manager to drive our online sales strategy. The successful candidate will oversee all aspects of our e-commerce operations, ensuring an exceptional online shopping experience and optimized customer engagement. This role requires a blend of creativity and analytical skills to enhance our digital presence and sales performance.

Responsibilities

• Coordinate with the marketing team to launch promotional campaigns and product launches.
• Manage customer service interactions and feedback to improve service quality.
• Analyze customer insights to enhance product offerings and marketing strategies.
• Ensure compliance with legal and regulatory standards in e-commerce.
• Develop training programs for staff on e-commerce procedures and tools.

Requirements

Education

• Master's degree in Business Administration or related field is preferred

Experience

• 5+ years of digital marketing or e-commerce experience

Technical Skills

• PPC Advertising
• Content Management Systems

Soft Skills

• Communication
• Project Management

Languages

• English: Fluent

Advantageous

• Familiarity with Data Analysis Tools: Experience using data analysis tools for tracking consumer behaviour.
• Experience in User Experience Design: Skills in UX design to enhance online shopping experiences.

Benefits

• Comprehensive health and wellness programs
• Generous leave policies
• Professional development assistance
• Team-building retreats

Company Culture

• Continuous Improvement: We are committed to ongoing learning and development for all employees.
• Work-Life Balance: We promote a healthy work-life balance to ensure overall well-being.
• Supportive Atmosphere: Our team is supportive and encourages personal and professional growth.