IT Support Technician

Job Description

We are seeking a dedicated IT Support Technician to join our team in Bloemfontein. The ideal candidate will be responsible for ensuring the optimal functioning of IT systems and providing timely support to users. If you have a strong technical background and a passion for technology, we want to hear from you!

Responsibilities

• Monitor system performance, reporting and resolving issues as they arise.
• Assist in the deployment of new IT solutions and upgrades.
• Manage inventory of IT equipment and software licenses.
• Respond to help desk requests in a timely manner.
• Collaborate with vendors and suppliers for equipment repairs and upgrades.

Advantageous

• Knowledge of cybersecurity principles: Understanding of secure computing practices and frameworks.
• Experience with ITIL framework: Familiarity with ITIL practices for service management.

Benefits

• Comprehensive health and wellness packages
• Annual bonuses based on performance
• Flexible working arrangements
• Opportunities for career advancement

Company Culture

• Growth Mindset: We believe in continuous personal and professional growth opportunities.
• Work-Life Balance: We support flexible working hours to promote a healthy work-life balance.
• Community Engagement: We engage with our local community and encourage volunteerism.