E-commerce Manager

Job Description

As an E-commerce Manager, you will oversee our online sales strategies, enhancing customer experience and driving revenue growth. This role requires a blend of analytical skills, creativity, and leadership to steer the e-commerce operations in a fast-paced environment.

Responsibilities

• Formulate and execute e-commerce business plans aimed at growth.
• Track customer engagement and conversion metrics to drive improvements.
• Coordinate with marketing to enhance brand visibility and product offerings.
• Oversee promotional activities to boost sales during peak shopping seasons.
• Engage with customers via email and social channels to improve loyalty.
• Collaborate with cross-functional teams to align on e-commerce goals.
• Investigate online shopping trends to stay ahead of market changes.

Requirements

Education

• Bachelor's degree in e-Commerce, Business or a related field
• MBA or equivalent is a plus

Experience

• 4+ years managing e-commerce channels

Technical Skills

• Shopify
• Email Marketing Tools (Mailchimp, Klaviyo)

Soft Skills

• Strategic Thinking
• Time Management

Certifications

• Certified eCommerce Specialist

Languages

• English: Fluent

Advantageous

• Experience with PPC advertising: Hands-on experience with Pay-Per-Click ad campaigns to drive traffic.
• Familiarity with social media analytics: Experience in analyzing social media to improve engagement.

Benefits

• Comprehensive medical aid coverage
• Flexible working arrangements
• Professional development opportunities
• Generous leave policy

Company Culture

• Team Collaboration: We foster a culture of teamwork and encourage open communication among all employees.
• Continuous Learning: We value personal and professional growth and provide resources for ongoing learning.