Travel Consultant

Job Description

We are on the lookout for a proactive Travel Consultant to join our capable team in Cape Town. The ideal candidate will have a knack for understanding client needs and crafting personalized travel experiences, whether it’s luxury vacations or budget-friendly getaways.

Responsibilities

• Coordinate travel plans and oversee all logistics for customer trips.
• Collect feedback from clients to improve service delivery.
• Maintain detailed records of client interactions and bookings.
• Utilize booking systems and software to facilitate smooth operations.
• Participate in training sessions to enhance skills and industry knowledge.
• Promote special offers and ensure clients are informed of new travel opportunities.

Requirements

Education

• Bachelor's degree in Hospitality or Business Management

Experience

• 3+ years of experience in a travel or hospitality environment

Technical Skills

• GDS Systems
• Social Media Marketing

Soft Skills

• Negotiation
• Teamwork

Certifications

• Travel Consultant Certificate

Languages

• English: Fluent
• Zulu: Basic

Advantageous

• Knowledge of travel insurance options: Ability to advise clients on travel insurance policies.
• Networking skills: Ability to establish and maintain relationships with suppliers.

Benefits

• Comprehensive health benefits including medical aid.
• Paid time off and holiday leave.
• Flexible work environment.
• Training and development opportunities.

Company Culture

• Supportive Environment: We cultivate a supportive work environment that values contributions from all team members.
• Learning Culture: We believe in continuous learning and personal growth.