IT Support Technician

Job Description

We are seeking a skilled IT Support Technician to join our vibrant Bloemfontein team. This role involves providing technical support, troubleshooting hardware and software issues, and ensuring our IT systems run smoothly. If you have a knack for problem-solving and a passion for technology, we want to hear from you!

Responsibilities

• Deliver exceptional IT support to all employees.
• Troubleshoot computer problems and ensure effective solutions.
• Assist in the installation and configuration of new systems.
• Manage user accounts and permissions in the network.
• Keep inventory of IT equipment and supplies.
• Implement security measures to protect sensitive data.
• Assist in network setup and configuration.
• Train staff on new software and hardware usage.
• Conduct regular maintenance and upgrades on existing systems.
• Collaborate with external vendors for equipment repairs.

Advantageous

• Experience in Mac OS: Familiarity with Apple products and software solutions.
• Network Security Knowledge: Understanding of network security protocols and best practices.

Benefits

• Competitive salary
• Medical aid and retirement benefits
• Opportunities for career advancement
• Flexible working hours

Company Culture

• Supportive Environment: Our team is committed to providing a supportive and collaborative work environment.
• Continuous Learning: We encourage ongoing training and development for all team members.
• Diversity and Inclusion: We celebrate diversity and strive to build an inclusive workplace.