Insurance Advisor

Job Description

We are seeking an Insurance Advisor to join our growing team in Durban. In this role, you'll be responsible for guiding clients through their insurance options, assisting with claims, and providing top-notch customer service. You will play a vital role in helping clients protect their assets and make informed decisions about their insurance needs.

Responsibilities

• Provide expert advice to clients on various insurance products.
• Manage client portfolios and maintain ongoing relationships.
• Conduct thorough needs assessments to determine insurance coverage for clients.
• Assist clients with claims processes and problem resolution.
• Educate clients on policy details, available options, and renewal procedures.
• Stay abreast of industry trends and changes to ensure compliance and effective service.
• Collaborate with underwriting and claims departments to provide a seamless client experience.
• Achieve sales targets through proactive marketing strategies.
• Prepare quotes and negotiate terms with clients according to their needs.
• Continuously improve customer satisfaction through exceptional service.

Advantageous

• Previous experience in a customer-focused role: Experience in similar roles that enhance customer service skills.
• Networking skills: Ability to build and maintain professional relationships.

Benefits

• Competitive salary with performance bonuses
• Health and life insurance benefits
• Generous leave policy, including paid time off
• Ongoing training and professional development opportunities
• Flexible working conditions