Retail Manager

Job Description

We are in search of a dedicated Retail Manager to oversee our Port Elizabeth location. You will play a pivotal role in driving sales, managing staff, and ensuring an exceptional shopping experience for our customers. The right candidate will have a strong understanding of retail operations, excellent leadership skills, and a passion for customer service.

Responsibilities

• Develop and execute store business plans to meet sales objectives.
• Monitor customer feedback and adapt operational strategies accordingly.
• Oversee the hiring, training, and evaluation of staff to ensure high performance.
• Maintain accurate inventory records and manage stock replenishment processes.
• Execute in-store promotional activities to drive sales and engage customers.
• Collaborate with marketing teams for local promotions and community events.
• Foster a culture of teamwork and high standards within the store environment.

Requirements

Education

• Bachelor's degree in Business Management, Retail, or a related field
• Master's in Retail Management preferred

Experience

• 5+ years of experience in a managerial role within retail

Technical Skills

• Data Analysis
• Merchandising

Soft Skills

• Conflict Resolution
• Communication

Certifications

• Certified Retail Professional
• Sales Management Certification

Languages

• English: Fluent
• Xhosa: Conversational

Advantageous

• Knowledge of Retail Analytics tools: Experience in using analytics for performance tracking and decision-making.
• Proficient in Budget Management: Ability to manage budgets effectively to maximize profitability.

Benefits

• Comprehensive health insurance and dental coverage
• Generous employee discounts and perks
• Professional development opportunities
• Flexible working hours

Company Culture

• Positive Work Environment: Our culture emphasizes respect, support, and positive interactions among all employees.
• Innovation Driven: We encourage creativity and innovative thinking to solve challenges in retail.
• Employee Development: We invest in our employees’ growth through training and mentorship programs.