IT Project Coordinator

Job Description

We are on the lookout for a motivated Customer Service Representative to join our dedicated team in Durban. In this role, you will be responsible for providing top-notch support to our customers, ensuring their inquiries are addressed efficiently and effectively. You will handle customer queries, manage complaints, and maintain the highest standards of service.

Advantageous

• Certifications in Agile or Scrum methodologies: Any certifications indicating a strong understanding of Agile practices are an asset.
• Knowledge of IT systems and networks: Understanding of IT infrastructure will be advantageous.

Benefits

• Comprehensive medical aid coverage
• Retirement saving plans
• Work-life balance incentives
• Paid time off policies

Company Culture

• Innovation Focused: We embrace innovative ideas and strive to implement the latest technologies in our projects.
• Employee Empowerment: We encourage our team members to take ownership of their projects and initiatives.
• Positive Work Environment: Creating a positive and supportive workplace where all employees can thrive is our goal.