Technical Writer

Durban FULL TIME R25,000 - R37,500 / Month
(R300,000 - R450,000 / Year)

Job Description

As a Technical Writer at Innovative Solutions, you will collaborate closely with developers and project managers to create comprehensive manuals, user guides, and other technical documentation. Your expertise in transforming complex technical concepts into user-friendly content will be invaluable.

Responsibilities

  • Draft, edit, and publish documentation for both technical and business audiences.
  • Create visuals such as diagrams and screenshots to support documentation.
  • Gather feedback from users to enhance documentation quality.
  • Conduct training sessions to educate team members on documentation standards.
  • Participate in project meetings to stay aligned with documentation timelines.

Requirements

Education
  • Bachelor's degree in Communications, Computer Science or a related field
Experience
  • 3+ years of experience in technical writing or content creation
Technical Skills
  • Content Management Systems
  • Visual Communication
Soft Skills
  • Problem-Solving
  • Collaboration
Languages
  • English: Fluent

Advantageous

  • Knowledge of HTML/CSS: Basic understanding of HTML and CSS to enhance documentation formatting.
  • Experience with user experience testing: Ability to conduct tests to gather user feedback on documentation effectiveness.

Benefits

  • Comprehensive healthcare package
  • Retirement savings plan
  • Remote work options available after probation
  • Professional development opportunities

Company Culture

  • Continuous Improvement: Our culture promotes continuous learning and improvement for all employees.
  • Supportive Environment: We foster a supportive environment that encourages personal and professional growth.
  • Employee Recognition: We recognize and celebrate the achievements of our employees regularly.
Status: Closed