Retail Manager

Job Description

We are seeking a dynamic Retail Manager to oversee our East London store operations. You will be responsible for managing a team, optimizing sales performance, and ensuring exceptional customer service. The ideal candidate will have a passion for retail and a proven track record in management.

Responsibilities

• Oversee all aspects of store operations, including staffing and sales strategies.
• Monitor sales performance and analyze key metrics to drive results.
• Foster a culture of teamwork and employee engagement.
• Implement training programs for new staff.
• Liaise with suppliers to ensure timely stock delivery.
• Manage budgets and control costs to meet financial targets.
• Conduct regular inventory audits to minimize losses.
• Handle customer complaints and feedback effectively.
• Ensure adherence to health and safety regulations.
• Lead community engagement initiatives.

Requirements

Education

• Bachelor's degree in Business Administration or related field

Experience

• 3-5 years of experience in retail management

Technical Skills

• Retail Management
• Sales Strategy

Soft Skills

• Leadership
• Communication

Languages

• English: Fluent
• Afrikaans: Basic

Advantageous

• Experience with retail software systems: Familiarity with POS and inventory management systems.
• Knowledge of visual merchandising tactics: Ability to create appealing store displays and layouts.

Benefits

• Competitive salary with performance bonuses
• Health and wellness benefits
• Employee discounts on products
• Opportunities for career advancement

Company Culture

• Customer-Centric Approach: We prioritize our customers and strive to meet their needs.
• Team Collaboration: We believe in working as a team to achieve shared goals.
• Continuous Improvement: We encourage innovation and continuous development.