E-commerce Manager

Job Description

As an E-commerce Manager, you will play a pivotal role in shaping our digital marketing strategy. Your expertise in e-commerce best practices will enable you to enhance user engagement, manage promotional campaigns, and ensuring seamless customer experiences.

Responsibilities

• Create and manage the e-commerce budget, ensuring cost-effectiveness.
• Utilize SEO best practices to drive traffic to the e-commerce platform.
• Stay abreast of industry trends and competitor strategies.
• Lead the e-commerce team, providing training and support.
• Optimize user journey on the website using A/B testing and customer feedback.
• Coordinate with suppliers and partners for inventory management.
• Enhance the conversion rate through effective sales strategies.

Requirements

Education

• Bachelor's degree in Marketing, Business, or related field
• Master's degree is an advantage

Experience

• 3+ years of experience in e-commerce management

Technical Skills

• Digital Marketing
• SEO/SEM
• E-commerce Platforms

Soft Skills

• Analytical Thinking
• Communication Skills
• Team Leadership

Certifications

• Google Analytics Certification
• Certified E-commerce Professional

Languages

• English: Fluent
• Afrikaans: Intermediate

Advantageous

• Experience in using CRM systems: Familiarity with CRM software to manage customer interactions and data.
• Knowledge of UX/UI principles: Understanding of user experience and interface design practices.

Benefits

• Competitive salary and performance bonuses
• Health and wellness programs
• Flexible working hours
• Opportunities for professional development

Company Culture

• Team Spirit: We believe in a collaborative work environment where every team member contributes and thrives.
• Innovation Driven: Our culture encourages creativity, helping us to stay ahead in the e-commerce space.
• Diversity and Inclusion: We embrace diversity and cultivate an inclusive atmosphere for all employees.