Housekeeping Supervisor

Job Description

We are in search of a diligent Housekeeping Supervisor to lead our housekeeping team at our Johannesburg property. The successful candidate will be responsible for maintaining the highest standards of cleanliness and service within the establishment. This role also involves training new staff, scheduling shifts, and overseeing the overall housekeeping operations.

Responsibilities

• Lead the housekeeping team in delivering outstanding cleanliness.
• Ensure rooms are cleaned efficiently and to expected standards.
• Manage the supply inventory for cleaning products and equipment.
• Train staff in proper cleaning techniques and safety protocols.
• Conduct regular audits of housekeeping operations.
• Respond proactively to any issues raised by guests or management.
• Maintain open communication with front desk and maintenance teams.
• Promote a culture of respect and support among the housekeeping team.

Requirements

Education

• High School diploma or equivalent
• Diploma in Hospitality or related field is advantageous

Experience

• Minimum 3 years in a supervisory role within housekeeping

Technical Skills

• Facility Management
• Safety Regulations

Soft Skills

• Teamwork
• Problem-solving

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Experience in luxury hotels or resorts: Previous experience in high-end hospitality settings.
• Multilingual: Ability to communicate in multiple languages, enhancing guest interactions.

Benefits

• Comprehensive health benefits including dental and vision
• Generous leave policies and public holidays off
• Career advancement opportunities and training programs
• Team-building activities and events

Company Culture

• Sustainability: We are committed to sustainable practices that protect our environment and support local communities.
• Passion for Excellence: Everyone on our team is passionate about delivering the best service possible.
• Continuous Improvement: We encourage feedback and strive for continuous improvement in all aspects of our work.