Amusement and Recreation Attendant

Job Description

We are currently seeking dedicated Amusement and Recreation Attendants who will play a vital role in ensuring all patrons enjoy their experience. You will be responsible for maintaining safety standards, assisting guests, and performing various maintenance tasks.

Responsibilities

• Assist in the design and setup of new attractions.
• Supervise guest interactions to foster a welcoming environment.
• Facilitate access to rides and attractions while maintaining queue integrity.
• Implement and follow emergency procedures effectively.
• Collect feedback from guests to improve service quality.
• Support marketing efforts by engaging with guests about promotions and events.
• Collaborate with various departments to enhance guest experiences.
• Maintain cleanliness around all attractions and amenities.

Requirements

Education

• High school diploma or equivalent
• Higher education or training in recreation management or hospitality is an advantage

Experience

• 3+ years of experience in a fast-paced environment, preferably with direct guest interaction

Technical Skills

• Conflict Resolution
• Emergency Response

Soft Skills

• Empathy
• Adaptability

Certifications

• First Aid and CPR Certification
• Safety Management Certification is a plus

Languages

• English: Fluent

Advantageous

• Experience with cash handling procedures: Familiarity with cash register operations and financial transactions.
• Prior experience in a management role is beneficial: Experience leading a team in a recreational or customer service setting.

Benefits

• Comprehensive health insurance plan.
• Employee discounts on park services.
• Flexible working schedules.
• Access to training programs and workshops.

Company Culture

• Innovation: We encourage creative thinking and innovation to enhance the guest experience.
• Respect: Respect and appreciation for every individual is at the core of our values.
• Community Focus: We actively engage with the communities around us, giving back and fostering connections.