IT Support Technician

Job Description

As an IT Support Technician, you will play a vital role in our organization’s IT department, providing assistance and solutions to technical challenges. You will ensure efficient operation within our IT framework, supporting our team and enhancing productivity.

Responsibilities

• Troubleshoot and resolve technical issues in a timely manner.
• Assist in managing the company’s IT inventory and assets.
• Educate users on IT services and best practices.
• Participate in IT projects as required, contributing to improvements of internal systems.

Requirements

Education

• Bachelor's degree in Computer Science or related field

Experience

• 1-2 years of experience in IT support

Technical Skills

• VPN Configuration
• Remote Troubleshooting

Certifications

• ITIL Foundation

Languages

• English: Fluent

Advantageous

• Scripting Skills in Python or Powershell: Ability to automate tasks through scripting.
• Experience in Managing Software Rollouts: Involvement in deploying software updates and upgrades.

Benefits

• Comprehensive medical aid
• Pension scheme with employer contributions
• Work-life balance initiatives
• Professional development funding

Company Culture

• Continuous Learning: We support ongoing training and development for our staff.
• Work-Life Balance: We encourage balance and flexibility in our working environment.