E-commerce Manager

Job Description

As our E-commerce Manager in Cape Town, you will take charge of our online strategies, enhancing customer engagement and boosting sales. This role requires an individual who is strategic, data-driven, and has a flair for understanding trending e-commerce practices. Your leadership will shape the future of our digital presence.

Responsibilities

• Formulate and execute online marketing campaigns to drive traffic.
• Conduct A/B testing on website features and landing pages.
• Enhance the customer experience through UX/UI improvements.
• Manage budgets for digital marketing activities.
• Evaluate competitor strategies to maintain a competitive edge.
• Report on key performance indicators to upper management.
• Collaborate with customer service to address online inquiries.
• Conduct market research to identify new trends and opportunities.

Requirements

Education

• Bachelor's degree in Marketing, Business, or a related field
• Master's degree is advantageous

Experience

• 3+ years of experience in e-commerce management or digital marketing

Technical Skills

• SEO/SEM
• Google Analytics
• E-commerce Platforms

Soft Skills

• Leadership
• Analytical thinking
• Communication

Certifications

• Google Analytics Certification
• E-commerce Management Certification

Languages

• English: Fluent

Advantageous

• Experience in data analysis: Ability to perform data analysis to inform marketing choices.
• Proficient in A/B testing methodology: Experience with testing marketing strategies for effectiveness.

Benefits

• Comprehensive health insurance
• Retirement savings plans with employer contributions
• Work-from-home opportunities
• Employee discounts on products

Company Culture

• Continuous Growth: We support ongoing team development through training and mentorship.
• Collaboration: Working together as a team is at the core of our operations.
• Customer-Centric: Our customers are at the heart of what we do, and we strive to meet their needs.