IT Support Technician

Bloemfontein FULL TIME R15,000 - R20,000 / Month
(R180,000 - R240,000 / Year)

Job Description

We are on the lookout for a skilled IT Support Technician to join our Bloemfontein office. The ideal candidate should have a strong understanding of IT systems, hardware, and software applications. You will be responsible for troubleshooting technical issues, providing support to clients, and ensuring a smooth operational environment.

Responsibilities

  • Support staff with their IT-related queries and challenges.
  • Ensure all hardware and software are functioning optimally.
  • Perform diagnostic tests on IT equipment.
  • Engage with vendors for hardware repairs and replacements.
  • Assist in managing IT projects.
  • Develop user manuals and training materials.
  • Conduct regular audits of IT systems.
  • Maintain an inventory of software licenses.
  • Implement IT best practices.
  • Collaborate with team members to enhance service delivery.

Requirements

Education
  • Bachelor's degree in Information Technology or related field
Experience
  • 3+ years of experience in IT support or helpdesk role
Technical Skills
  • Linux OS
  • Virtualization Software
Soft Skills
  • Time Management
  • Adaptability
Languages
  • English: Fluent

Advantageous

  • ITIL Certification: Knowledge of IT service management best practices.
  • Project Management Certification: Understanding of managing IT projects effectively.
Status: Closed