User Experience Researcher

Durban FULL TIME R25,000 - R37,500 / Month
(R300,000 - R450,000 / Year)

Job Description

We are looking for a User Experience Researcher with a passion for understanding user behaviour and translating insights into actionable design improvements. The ideal candidate will work closely with cross-functional teams to conduct user testing and create wireframes and user journey maps.

Responsibilities

  • Synthesize research findings and develop actionable recommendations for product improvements.
  • Lead workshops and discussions to share user insights with relevant teams.
  • Monitor competitor products and industry trends to inform UX strategy.
  • Continuously seek feedback from users and design teams to enhance processes.
  • Assist in creating design specifications for new features based on user feedback.

Requirements

Education
  • Bachelor's degree in a relevant field
  • Master's degree preferred
Experience
  • 4+ years of experience in user experience or product design
Technical Skills
  • Prototyping Tools (e.g., Sketch, Figma)
  • Survey Design
Soft Skills
  • Creativity
  • Problem-solving
Certifications
  • Nielsen Norman Group UX Certification
Languages
  • English: Fluent

Advantageous

  • Experience in Agile Methodologies: Experience working in an Agile environment to iterate on designs quickly.
  • Familiarity with User Interface Design: Basic skills in UI design to collaborate more effectively with designers.

Benefits

  • Comprehensive health benefits and retirement plans
  • Flexible working hours and remote work options
  • Employee training and development programs
  • Work-life balance initiatives

Company Culture

  • Collaboration: Our workplace thrives on collaboration and teamwork, making every voice matter.
  • Flexibility: We embrace flexibility in our work arrangements to support our employees' needs.
  • Empowerment: We empower employees to take ownership of their work and contribute to meaningful projects.
Status: Closed