E-commerce Specialist

Job Description

We are seeking an experienced E-commerce Specialist to join our vibrant team in Sandton. The ideal candidate will have a solid background in managing online stores, understanding market trends, and optimising sales channels to enhance customer engagement and drive revenue growth.

Responsibilities

• Oversee the day-to-day operations of the e-commerce platform.
• Work with the IT team to troubleshoot technical issues related to the website.
• Implement A/B testing strategies to enhance user engagement.
• Develop marketing strategies that align with business objectives.
• Ensure compliance with e-commerce best practices and regulations.
• Collaborate with cross-functional teams to launch new products online.
• Monitor competitor activities and recommend adjustments to pricing strategies.
• Create content for product descriptions and promotional campaigns.
• Utilise analytics tools to track website performance and user behaviour.
• Engage with customers through email marketing and social media.

Requirements

Education

• Bachelor's degree in Business Administration or related field
• Relevant certifications in digital marketing are advantageous

Experience

• 3+ years of experience in e-commerce management or digital sales

Technical Skills

• Social media marketing
• SEO strategies

Soft Skills

• Team collaboration
• Problem-solving

Certifications

• Google Ads Certification
• Digital Marketing Certification

Languages

• English: Fluent

Advantageous

• Proficiency in Adobe Creative Suite: Experience in designing promotional material and content.
• Experience with A/B testing tools: Familiar with tools like Optimizely or VWO.

Benefits

• Comprehensive health insurance
• Annual bonuses based on performance
• Remote work flexibility
• Professional development opportunities

Company Culture

• Innovation Driven: Encouraging creative thinking and new ideas at all levels of the organisation.
• Customer-Centric: We place our customers at the heart of everything we do, striving for excellence in service.
• Work-Life Balance: We promote a healthy work-life balance for all employees.