Healthcare Administrator

Job Description

As a Healthcare Administrator, you will be tasked with improving operational efficiency and enhancing patient satisfaction in our Johannesburg facilities. This role is vital for coordinating between departments and streamlining administrative tasks.

Responsibilities

• Supervise and evaluate daily administrative operations.
• Ensure that healthcare practices comply with applicable laws.
• Maintain accurate patient documentation and financial records.
• Collaborate with clinical staff to enhance service delivery.
• Administer budgets, and care programs effectively.
• Establish and maintain effective communication channels.
• Monitor and report on operational efficiencies.
• Develop and enforce healthcare policies and protocols.
• Facilitate training for new administrative processes.
• Address and resolve patient issues with effective feedback mechanisms.

Requirements

Education

• Bachelor's degree in Public Health or related field
• Master's degree in Health Administration is a plus

Experience

• 4+ years in a healthcare operations role

Technical Skills

• Healthcare Policy Knowledge
• Facility Management Skills

Soft Skills

• Problem-solving
• Interpersonal Skills

Certifications

• Certified in Healthcare Compliance (CHC)
• Project Management Professional (PMP)

Languages

• English: Fluent
• Zulu: Basic

Advantageous

• Experience with quality improvement programs: Involvement in quality assurance and improvement projects.
• Knowledge of data analytics: Ability to analyze healthcare data for operational improvements.

Benefits

• Full health, dental, and vision coverage
• Generous retirement fund with company contribution
• Flexible schedules and remote work options
• Ongoing training and certification opportunities

Company Culture

• Inclusivity: We celebrate diversity and create an inclusive workplace for all.
• Team Empowerment: We encourage employees to take ownership of their roles and contribute ideas.
• Community Engagement: We actively engage with our local community and support various charitable causes.