E-commerce Manager

Job Description

Looking for an experienced E-commerce Manager to lead our online efforts in Johannesburg. You will be responsible for managing e-commerce operations, optimizing customer experiences, and strategizing digital marketing initiatives. Your insight into market trends will guide our approach and ensure we remain competitive.

Responsibilities

• Design strategies for enhancing brand presence in the online marketplace.
• Oversee digital marketing and advertising campaigns.
• Improve cross-channel online sales and customer engagement.
• Ensure compliance with e-commerce laws and regulations.
• Strategize about inventory management for online sales.
• Analyze customer behavior and feedback to drive improvements.
• Build relationships with key stakeholders in the supply chain.
• Integrate data analytics tools for enhanced reporting.
• Manage promotional budgets for e-commerce activities.
• Lead continuous improvement initiatives for the online shop.

Requirements

Education

• Bachelor's degree in Business or related field
• Master's degree in Marketing or related field is preferred

Experience

• 3-5 years of experience in an e-commerce or digital marketing role

Technical Skills

• Digital Marketing
• E-commerce Analytics

Soft Skills

• Problem-Solving
• Strategic Thinking

Certifications

• Certified E-commerce Professional

Languages

• English: Fluent

Advantageous

• Knowledge of user experience (UX) design principles: Understanding of how to improve product usability and customer satisfaction.
• Experience with affiliate marketing strategies: Ability to implement and manage affiliate marketing programs.

Benefits

• Comprehensive health and dental insurance
• Retirement savings plan with employer match
• Work-from-home flexibility
• Professional development opportunities

Company Culture

• Learning and Development: Encouraging continuous learning and professional growth among our team.
• Customer Focused: We prioritize customer satisfaction and strive to meet their needs.
• Work-Life Balance: Promoting a culture that values personal time alongside work commitments.