Sales Manager

Job Description

We are looking for a Sales Manager to lead our retail operations in Johannesburg. The ideal candidate will be responsible for overseeing multiple stores, implementing effective sales strategies, and ensuring outstanding customer service.

Responsibilities

• Lead the sales team in driving revenue growth across assigned locations.
• Support store managers with operational training and customer engagement initiatives.
• Utilize analytical skills to identify trends and opportunities for improvement.
• Create and maintain an efficient inventory management process.
• Conduct regular store visits to monitor compliance with company standards.
• Assist in budget preparation and monitoring of financial performance.
• Collaborate with HR on recruitment and staff development.
• Engage with customers to gather feedback and improve service quality.

Requirements

Education

• Diploma in Retail Management or Business Administration

Experience

• 5+ years of experience in managing retail operations, with experience across multiple sites.

Technical Skills

• Customer Service Excellence
• Financial Acumen

Soft Skills

• Analytical Thinking
• Conflict Resolution

Languages

• English: Fluent

Advantageous

• Familiarity with local market trends: Strong understanding of local retail market and customer preferences.
• Additional languages: Proficiency in other official South African languages is an advantage.

Benefits

• Comprehensive medical aid coverage
• Performance-related bonuses
• Staff discounts across all stores
• Opportunities for professional development

Company Culture

• Customer-Centric: Our customers are at the heart of everything we do.
• Continuous Improvement: We invest in our team and processes to continuously improve our services.
• Work-Life Balance: We promote a healthy work-life balance for our employees.