Account Manager

Job Description

We are seeking an enthusiastic and passionate Account Manager to join our team in Port Elizabeth. The successful candidate will be responsible for managing client relationships, driving sales, and delivering exceptional customer service. If you're a proactive and results-oriented individual with a flair for building relationships, we want to hear from you!

Responsibilities

• Act as the main point of contact for designated clients.
• Monitor client performance and satisfaction levels.
• Prepare reports on account status and sales performance.
• Identify opportunities for upselling and cross-selling.
• Attend industry events and conferences to network and gather leads.
• Support the sales team in closing deals and expanding accounts.
• Conduct market research to identify new sales leads.
• Provide training and guidance to junior sales staff as needed.

Requirements

Education

• Bachelor's degree in Marketing or Business Administration
• MBA preferred

Experience

• 5 years of experience in a sales role, preferably in the B2B sector

Technical Skills

• Customer Relationship Management
• Sales Analytics

Soft Skills

• Problem-solving
• Time Management

Languages

• English: Fluent
• Xhosa: Basic

Advantageous

• Experience with B2B sales strategies: Expertise in developing strategies for business-to-business sales.
• Familiarity with digital marketing techniques: Understanding of how digital marketing impacts sales efforts.

Benefits

• Comprehensive health benefits
• Profit-sharing options
• Flexible work arrangements available
• Opportunities for career advancement

Company Culture

• Customer-centric ethos: Our customers are at the heart of everything we do.
• Continuous improvement: We are always looking for ways to do better and be better.
• Supportive environment: We promote a supportive work culture where everyone can thrive.