Retail Manager

Durban FULL TIME R20,833 - R25,000 / Month
(R250,000 - R300,000 / Year)

Job Description

As a Retail Manager in Durban, you will be responsible for overseeing daily store operations, ensuring exceptional customer service, and driving sales performance. We seek an energetic leader who thrives in a fast-paced environment and can motivate teams to achieve retail goals.

Responsibilities

  • Direct daily operations and promote a high level of customer service.
  • Supervise team performance and deliver training as needed.
  • Coordinate with suppliers for timely stock deliveries.
  • Facilitate team meetings to discuss sales targets and strategies.
  • Utilize data analysis to refine inventory and product selection.
  • Ensure an inviting and organized store atmosphere.
  • Handle customer complaints and feedback efficiently.

Requirements

Education
  • Diploma in Retail Management or similar
Experience
  • 2-4 years of experience in a supervisory role
Technical Skills
  • Customer Relationship Management
  • Financial Reporting
Soft Skills
  • Problem-solving
  • Team Management

Advantageous

  • Understanding of Market Trends: Ability to analyze trends and adapt strategies accordingly.
  • Strong Negotiation Skills: Proven negotiation skills with suppliers and stakeholders.

Benefits

  • Comprehensive medical aid and benefits
  • Annual performance bonuses
  • Flexible working hours
  • Professional development programs

Company Culture

  • Inclusivity: We strive to create an inclusive environment where everyone feels valued.
  • Growth and Development: We promote continuous learning and career growth for our employees.
Status: Closed