Retail Manager

Job Description

As a Retail Manager in Durban, you will be responsible for overseeing daily store operations, ensuring exceptional customer service, and driving sales performance. We seek an energetic leader who thrives in a fast-paced environment and can motivate teams to achieve retail goals.

Responsibilities

• Direct daily operations and promote a high level of customer service.
• Supervise team performance and deliver training as needed.
• Coordinate with suppliers for timely stock deliveries.
• Facilitate team meetings to discuss sales targets and strategies.
• Utilize data analysis to refine inventory and product selection.
• Ensure an inviting and organized store atmosphere.
• Handle customer complaints and feedback efficiently.

Requirements

Education

• Diploma in Retail Management or similar

Experience

• 2-4 years of experience in a supervisory role

Technical Skills

• Customer Relationship Management
• Financial Reporting

Soft Skills

• Problem-solving
• Team Management

Advantageous

• Understanding of Market Trends: Ability to analyze trends and adapt strategies accordingly.
• Strong Negotiation Skills: Proven negotiation skills with suppliers and stakeholders.

Benefits

• Comprehensive medical aid and benefits
• Annual performance bonuses
• Flexible working hours
• Professional development programs

Company Culture

• Inclusivity: We strive to create an inclusive environment where everyone feels valued.
• Growth and Development: We promote continuous learning and career growth for our employees.