Hospitality Manager

Job Description

As a Hospitality Manager in Durban, you will oversee daily hotel operations, ensuring high standards of service, guest satisfaction, and staff management. Your expertise in the hospitality industry will be crucial in maintaining our reputation for excellence.

Responsibilities

• Ensure compliance with health and safety regulations.
• Develop and implement training programs for staff development.
• Monitor industry trends to implement innovative service strategies.
• Prepare reports for management on operational performance.
• Assist in planning and executing special events and functions.

Requirements

Education

• Bachelor's degree in Business Administration or related field

Experience

• 7+ years of experience in hotel management with a proven track record.

Technical Skills

• Marketing Strategy
• Crisis Management

Soft Skills

• Interpersonal Skills
• Time Management

Languages

• English: Fluent
• Zulu: Basic

Advantageous

• Bilingual: Fluency in English and one or more local languages.
• Experience in event planning: Background in organizing events and functions within a hospitality setting.

Benefits

• Comprehensive health insurance plans
• Performance-based bonuses
• Employee discounts on accommodations
• Support for ongoing education and training

Company Culture

• Innovation: Creativity and innovation are encouraged to improve guest experiences.
• Sustainability: We are committed to sustainable practices within our operations.
• Continuous Improvement: We strive for continuous improvement in all aspects of our business.