Healthcare Administrator

Job Description

We're searching for a dedicated Healthcare Administrator to join our team in Cape Town. This role involves overseeing daily administrative operations within the healthcare setting, ensuring effective communication across departments, and maintaining patient records. Candidates should exhibit strong organizational skills and a passion for improving healthcare delivery.

Responsibilities

• Oversee the administrative workflow, ensuring efficiency and compliance.
• Ensure patient information is collected and stored securely.
• Manage billing cycles and maintain relationships with insurance providers.
• Liaise with medical staff to streamline processes.
• Implement ongoing training for administrative staff.
• Conduct regular audits of patient records for accuracy.
• Assist in budget preparation and financial forecasting.
• Schedule and manage departmental meetings and events.
• Identify areas for process improvement and implement solutions.
• Engage with patients to address inquiries and feedback.

Requirements

Education

• Bachelor's degree in Health Services Administration
• Master's degree in Business Administration is a plus

Experience

• 4+ years of experience in a healthcare setting

Technical Skills

• Project Management
• Financial Management

Soft Skills

• Leadership
• Critical Thinking

Certifications

• Project Management Professional (PMP)
• Certified Medical Manager (CMM)

Languages

• English: Fluent

Advantageous

• Proficiency in project management software: Experience using software tools for planning and executing healthcare projects.
• Background in patient care services: Experience in delivering frontline care or patient services for better operational insights.

Benefits

• Health, dental, and vision packages
• Contributory pension scheme
• Generous leave entitlements
• Continuous learning and training programs

Company Culture

• Respect and Integrity: We foster a culture of respect and integrity in all interactions.
• Community Engagement: We actively engage with the community to better understand and serve their needs.
• Employee Well-being: We are committed to the health and well-being of our employees and provide resources to support them.