Travel Consultant

Job Description

We are seeking a passionate and knowledgeable Travel Consultant to join our Pretoria team. In this role, you will be responsible for planning, budgeting, and organizing travel itineraries tailored to our clients' needs. The ideal candidate will have experience in the travel industry and a keen sense of customer service.

Responsibilities

• Create travel plans that cater to the unique interests of each client.
• Offer recommendations for travel activities and accommodations.
• Maintain accurate records of client interactions and transactions.
• Negotiate prices with vendors to ensure best value for clients.
• Provide post-travel support, including client feedback collection.
• Attend travel expos and training sessions to enhance knowledge.
• Ensure compliance with travel regulations and policies.

Requirements

Education

• Diploma in Travel and Tourism or related field
• Bachelor's degree preferred

Experience

• 2+ years of experience in the travel industry

Technical Skills

• GDS proficiency (Amadeus, Sabre)
• Travel planning

Soft Skills

• Customer service
• Communication

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Multilingual capabilities: Ability to communicate in more than one language enhances client service.
• Previous experience in sales: Background in sales can contribute to upselling travel packages.

Benefits

• Comprehensive health and wellness programs
• 401(k) retirement savings plan with company matching
• Opportunities for travel experiences and professional development
• Work-life balance initiatives

Company Culture

• Commitment to excellence: We strive for perfection in every service we provide to our clients.
• Continuous improvement: Dedicated to ongoing training and skills enhancement for all employees.
• Client focus: Our customers are at the heart of everything we do.