Restaurant Manager

Job Description

We are seeking an enthusiastic Restaurant Manager to oversee our operations in Durban. The ideal candidate will have a robust background in hospitality management and a passion for providing excellent customer service. You will lead a dedicated team, ensuring smooth daily operations and a memorable dining experience for all guests.

Responsibilities

• Ensure all staff adhere to company policies and procedures.
• Conduct regular staff meetings to relay important updates and gather feedback.
• Evaluate customer feedback to enhance the dining experience.
• Oversee daily cash handling and ensure accuracy in financial transactions.
• Manage relationships with local businesses and community to drive engagement.
• Work with kitchen staff to ensure timely and accurate order delivery.
• Stay updated on industry trends and implement best practices in service.

Requirements

Education

• Bachelor’s degree in Hospitality Management is preferred

Experience

• 5+ years in restaurant management or similar role

Technical Skills

• Business Acumen
• Menu Development

Soft Skills

• Team Management
• Conflict Resolution

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Experience in events management.: Skill in organizing and managing restaurant events and functions.
• Knowledge of digital marketing.: Experience with social media marketing to promote restaurant offerings.

Benefits

• Attractive salary with an annual raise based on performance.
• Comprehensive health insurance.
• Flexible working hours.
• Employee recognition programs.

Company Culture

• Innovation: We encourage creative ideas and innovation to enhance our service offerings.
• Continuous Improvement: We strive for excellence through continuous training and staff development.
• Diversity and Inclusion: We celebrate diversity and promote an inclusive workplace for all employees.