IT Administrator

Job Description

We are seeking an IT Administrator to join our innovative team in Cape Town. The successful candidate will be responsible for managing our IT infrastructure, ensuring system reliability, and supporting end-users. Responsibilities include monitoring and maintaining IT systems, assisting with network administration, and providing support for hardware and software issues. Your expertise will play a critical role in shaping a collaborative and responsive IT environment.

Responsibilities

• Support and maintain end-user hardware and software.
• Identify and resolve network performance issues.
• Assist in the implementation of IT policies and procedures.
• Conduct regular audits of systems and software.
• Install and update operating systems and software as required.
• Participate in IT training sessions for staff.
• Lead troubleshooting sessions with team members as required.
• Prepare reports on IT system performance.

Requirements

Education

• Bachelor's degree in Information Technology or related field

Experience

• 3+ years of experience in IT support or administration

Technical Skills

• Windows Server
• Network Configuration
• Virtualization
• Cloud Services

Soft Skills

• Communication
• Problem-solving

Certifications

• CompTIA A+
• Microsoft Certified: Azure Administrator Associate

Languages

• English: Fluent

Advantageous

• Experience with Active Directory: Familiarity with setup and management of Active Directory environments.
• Knowledge of ITIL practices: Understanding of IT service management frameworks and practices.

Benefits

• Competitive salary package
• Medical aid cover
• Generous leave policy including annual leave and sick leave
• Continuous learning and professional development opportunities

Company Culture

• Team Collaboration: We promote a culture of teamwork and collaboration, where every member's input is valued.
• Innovation: We encourage innovative thinking and welcome creative solutions to problems.
• Employee Wellness: We prioritize our employees' well-being, offering flexibility and support in all aspects of work-life balance.