IT Administrator

Job Description

We are seeking an IT Administrator to join our innovative team in Cape Town. The successful candidate will be responsible for managing our IT infrastructure, ensuring system reliability, and supporting end-users. Responsibilities include monitoring and maintaining IT systems, assisting with network administration, and providing support for hardware and software issues. Your expertise will play a critical role in shaping a collaborative and responsive IT environment.

Responsibilities

• Manage and monitor all installed systems and infrastructure.
• Install, configure and maintain servers and network equipment.
• Ensure the highest levels of systems and infrastructure availability.
• Troubleshoot incidents and problems, ensuring effective resolution.
• Provide end-user support and assistance when needed.
• Manage backups, changes, and configurations for systems.
• Document processes and create knowledge base articles to aid users.
• Assist with the management of local IT projects and initiatives.
• Coordinate with external IT vendors and service providers.

Requirements

Education

• Bachelor's degree in Information Technology or related field

Experience

• 3+ years of experience in IT support or administration

Technical Skills

• Windows Server
• Network Configuration
• Virtualization
• Cloud Services

Soft Skills

• Communication
• Problem-solving

Certifications

• CompTIA A+
• Microsoft Certified: Azure Administrator Associate

Languages

• English: Fluent

Advantageous

• Experience with Active Directory: Familiarity with setup and management of Active Directory environments.
• Knowledge of ITIL practices: Understanding of IT service management frameworks and practices.

Benefits

• Competitive salary package
• Medical aid cover
• Generous leave policy including annual leave and sick leave
• Continuous learning and professional development opportunities

Company Culture

• Team Collaboration: We promote a culture of teamwork and collaboration, where every member's input is valued.
• Innovation: We encourage innovative thinking and welcome creative solutions to problems.
• Employee Wellness: We prioritize our employees' well-being, offering flexibility and support in all aspects of work-life balance.