E-commerce Manager

Job Description

As an E-commerce Manager, you will oversee our online sales and marketing strategies to drive growth in Port Elizabeth. You will be responsible for managing the e-commerce platform, optimizing user experience, and enhancing customer engagement through innovative online marketing techniques. Your analytical skills will be essential to track performance metrics and inform strategy adjustments.

Responsibilities

• Oversee the entire E-commerce strategy from conception to execution.
• Utilize analytics tools to track key performance indicators.
• Engage with customers through social media and online platforms.
• Develop A/B testing strategies to optimize conversion rates.
• Manage budgets for e-commerce campaigns and promotions.
• Coordinate with logistics for efficient order fulfillment.
• Foster relationships with external partners for marketing collaborations.
• Evaluate and innovate new technologies for e-commerce enhancements.
• Compile reports on performance trends and forecast future sales.

Requirements

Education

• Bachelor's degree in Business Administration or E-commerce
• MBA preferred

Experience

• 5+ years of experience in E-commerce or digital marketing roles

Technical Skills

• E-commerce Platforms (Shopify, WooCommerce)
• CRM Software

Soft Skills

• Communication
• Creativity

Certifications

• Digital Marketing Certification
• Certified E-commerce Manager

Languages

• English: Fluent

Advantageous

• Proven record of increasing sales through digital marketing: Experience in developing successful strategies that drive sales growth.
• Knowledge of customer service best practices: Insight into maintaining customer satisfaction and loyalty.

Benefits

• Attractive salary with commission potential
• Work from home options available
• Annual team-building events
• Comprehensive health benefits

Company Culture

• Diversity and Inclusion: We celebrate diverse backgrounds and perspectives within our workplace.
• Continuous Learning: We invest in our team's professional development and learning opportunities.
• Adaptability: We thrive in a fast-paced environment and embrace change.