Dental Care Coordinator

Job Description

We are seeking a dedicated Dental Care Coordinator to join our vibrant team in Johannesburg. The successful candidate will oversee scheduling, patient communications, and administrative support to ensure a smooth operation within our dental practice.

Responsibilities

• Schedule and manage patients’ appointments professionally.
• Provide excellent patient communication and support.
• Prepare and maintain treatment rooms for procedures.
• Assist the dental team in daily clinical operations.
• Ensure accurate documentation and patient record-keeping.
• Handle billing and insurance inquiries from patients.
• Engage with patients to foster a welcoming environment.
• Support the implementation of patient care initiatives.

Requirements

Education

• High School Diploma or equivalent
• Degree/Diploma in Healthcare Management preferred

Experience

• 2+ years in a similar role or relevant healthcare environment

Technical Skills

• Dental Management Software
• Data Entry

Soft Skills

• Customer Service
• Adaptability

Languages

• English: Fluent
• Zulu: Basic

Advantageous

• Previous administrative experience in healthcare: Experience in a healthcare environment with administrative duties.
• Knowledge of dental insurance processes: Familiarity with dental insurance claims and billing procedures.

Benefits

• Comprehensive health insurance benefits
• Retirement fund contributions
• Flexible working hours
• Support for further education

Company Culture

• Inclusivity: We are dedicated to creating a diverse and inclusive workplace for all employees.
• Innovation: We encourage innovative ideas and practices to enhance our services.
• Respect and Integrity: We uphold a culture of respect, integrity, and professionalism.