Technical Writer

Cape Town FULL TIME R25,000 - R33,333 / Month
(R300,000 - R400,000 / Year)

Job Description

We are on the lookout for a skilled Technical Writer to produce high-quality documentation that is user-friendly and accessible. The ideal candidate will have a knack for breaking down complex concepts into clear writing. You’ll collaborate closely with our engineering and design teams, translating technical details into easy-to-understand language.

Responsibilities

  • Analyze user requirements to develop technical content.
  • Coordinate with the design team to integrate graphics in documentation.
  • Gather user feedback for improving document usability.
  • Ensure adherence to company style guides and standards.
  • Train team members on documentation tools and best practices.

Requirements

Education
  • Bachelor's degree in a relevant field
  • Master's degree is a plus
Experience
  • 4+ years of experience in technical communication
Technical Skills
  • Content Management Systems
  • Visual Communication
Soft Skills
  • Problem-Solving
  • Collaboration
Certifications
  • Advanced Technical Communication Certification
Languages
  • English: Fluent

Advantageous

  • Familiarity with XML or Markdown: Experience working with XML or Markdown formats for documentation.
  • Experience in user experience design: Understanding of UX principles to create user-centered documentation.

Benefits

  • Comprehensive health benefits including dental and vision
  • Generous leave policy including vacation and sick leave
  • Employee assistance program
  • Work-life balance initiatives

Company Culture

  • Inclusivity: We celebrate diversity and strive for inclusivity across all levels.
  • Continuous Improvement: Encouraging continuous learning and improvement for our teams.
Status: Closed