Mailroom Supervisor

Job Description

The Mailroom Supervisor is tasked with overseeing the daily operations of the mailroom, managing a dedicated team of clerks, and ensuring that mail is sorted, delivered, and processed according to established standards.

Responsibilities

• Coordinate daily mailroom operations and oversee staff performance.
• Ensure timely processing of all incoming and outgoing mail.
• Monitor mailroom equipment and ensure it is maintained properly.
• Evaluate and improve mailroom processes for enhanced productivity.
• Create reports on mailroom activities for management review.
• Collaborate with other departments to meet business needs.
• Facilitate training sessions for new employees in mailroom operations.

Requirements

Education

• Matric Certificate
• Diploma in Management or related field is advantageous

Experience

• 5+ years of experience in mailroom operations, with at least 2 years in a supervisory role

Technical Skills

• Postal Regulations

Soft Skills

• Organizational Skills
• Attention to Detail

Languages

• English: Fluent

Advantageous

• Previous Experience in the Courier Industry: Experience working within the postal or courier sectors will be a great advantage.

Benefits

• Comprehensive health cover with dental and vision.
• Bonus incentives tied to performance.
• Flexible working conditions.
• Employee wellness programs and activities.

Company Culture

• Innovation: We encourage innovative thinking and the exploration of new ideas to enhance our services.
• Recognition: We acknowledge and celebrate the achievements of our team members regularly.
• Adaptability: Our team thrives in a dynamic environment and adapts quickly to changes and challenges.