Receptionists and Information Clerks

Job Description

As a Receptionist and Information Clerk, you will be the first point of contact for our clients, responsible for managing front desk operations and providing excellent customer service. You will handle inquiries, direct calls, and manage appointments, ensuring a professional and welcoming environment.

Responsibilities

• Oversee front desk activities and operations.
• Provide excellent customer service to all visitors.
• Keep track of office supplies and make orders as necessary.
• Support staff with administrative functions.
• Implement and maintain office policies and procedures.
• Participate in training and development opportunities.
• Assist with data entry and document management.

Requirements

Education

• High School Diploma or equivalent
• Further qualifications in administration are an advantage

Experience

• 2+ years of relevant experience

Technical Skills

• Data entry skills
• Familiarity with office equipment

Soft Skills

• Strong verbal communication
• Teamwork

Languages

• English: Fluent
• Afrikaans: Basic

Advantageous

• Bilingual in English and Afrikaans: Ability to communicate effectively in both languages.
• Previous experience in hospitality: Experience in a role that required high standards of client service.

Benefits

• Comprehensive health and wellness benefits
• Employee discounts on products and services
• Retirement savings plan with employer contributions
• Training programs and workshops

Company Culture

• Respect and Integrity: We uphold the highest standards of respect and integrity in all interactions.
• Fun and Dynamic Environment: Our work environment is engaging, fun, and flexible.
• Employee Recognition: We value and recognize the contributions of our employees.