Case Worker

Job Description

We are looking for a dedicated Case Worker to join our team in Pretoria. The successful candidate will provide support and advocacy to clients facing various challenges, facilitating access to essential services and resources.

Responsibilities

• Develop and implement effective client-centered service strategies.
• Coordinate and oversee client cases from initial contact to follow-up.
• Build strong relationships with clients to foster trust and engagement.
• Keep abreast of community resources and service trends.
• Participate in team meetings, case conferences, and training sessions.
• Report on program activities and contribute to continuous improvement.

Requirements

Education

• Bachelor's degree in Social Work or relevant field
• Master's degree in Social Work preferred

Experience

• 2+ years of field experience in social services

Technical Skills

• Case Management
• Networking
• Data Reporting

Soft Skills

• Adaptability
• Interpersonal Skills

Certifications

• Registered Social Worker

Languages

• English: Fluent
• Zulu: Basic

Advantageous

• Knowledge of mental health services: Understanding of mental health support services available in the community.
• Cultural competency: Ability to work effectively in a multicultural environment.

Benefits

• Comprehensive health benefits including dental and vision
• Access to training and certification programs
• Flexible working hours
• Retirement savings plan with company contributions

Company Culture

• Innovation and Creativity: We encourage innovative approaches and creative solutions to address challenges.
• Continuous Improvement: Commitment to continuous improvement and professional growth.
• Team Collaboration: Strong emphasis on teamwork and collaboration across departments.