Online Store Manager - Johannesburg - E-commerce

Job Description

We are seeking an Online Store Manager to oversee our e-commerce operations in Johannesburg. The ideal candidate will be experienced in managing online retail projects, optimizing product listings, and implementing strategies to enhance customer engagement and sales.

Responsibilities

• Direct the daily management of e-commerce activities.
• Formulate and execute plans that enhance online sales performance.
• Curate and maintain high-quality product content for the website.
• Analyze data for actionable insights to drive strategic decisions.
• Enhance visibility through effective online advertising and promotions.
• Make website navigation user-friendly to improve shopper experience.
• Facilitate communication between customers and relevant departments.
• Maintain optimal stock levels, coordinating with suppliers as needed.
• Streamline logistics to achieve quicker delivery times.
• Mentor team members on best practices in e-commerce management.

Requirements

Education

• Bachelor's degree in a relevant field like Marketing or E-commerce
• Master's degree would be beneficial

Experience

• 3+ years of experience within e-commerce management or retail

Technical Skills

• SEO Optimization
• CRM Tools

Soft Skills

• Strategic Thinking
• Project Management

Certifications

• Certified E-commerce Professional
• Google Ads Certification

Languages

• English: Fluent
• Sesotho: Basic

Advantageous

• Proficiency in graphic design software: Experience in using tools like Adobe Creative Suite for creating marketing graphics.
• Knowledge of inventory management systems: Experience in effectively managing and tracking product inventories online.

Benefits

• Attractive compensation structure including bonuses
• Opportunities for professional development and training
• Comprehensive health benefits for staff
• Team-building activities and events

Company Culture

• Continuous Improvement: We are committed to continuous learning and ensure our team has access to various training resources.
• Customer-First Approach: Our focus is always on delivering the best for our customers, enhancing their shopping experience.
• Work-Life Balance: We value work-life balance and provide flexible working conditions to support our staff.