Online Store Manager - Johannesburg - E-commerce

We are seeking an Online Store Manager to oversee our e-commerce operations in Johannesburg. The ideal candidate will be experienced in managing online retail projects, optimizing product listings, and implementing strategies to enhance customer engagement and sales.

Category: Sales and Marketing - E-commerce
Full Time

• R360,000 - R480,000 / Year
• R30000 - R40000 / Month

Closing Date: 2025-02-15
Location: Johannesburg

• Direct the daily management of e-commerce activities.
• Formulate and execute plans that enhance online sales performance.
• Curate and maintain high-quality product content for the website.
• Analyze data for actionable insights to drive strategic decisions.
• Enhance visibility through effective online advertising and promotions.
• Make website navigation user-friendly to improve shopper experience.
• Facilitate communication between customers and relevant departments.
• Maintain optimal stock levels, coordinating with suppliers as needed.
• Streamline logistics to achieve quicker delivery times.
• Mentor team members on best practices in e-commerce management.

• Bachelor's degree in Business Administration, Marketing or a related field
• A Master's degree is an advantage
• E-commerce Platforms Advanced proficiency in managing online retail platforms like Shopify or WooCommerce.
• Digital Marketing Strong background in digital marketing strategies and tools.
• Data Analysis Expertise in leveraging data analytics to drive decisions.
• Leadership Proven track record of successfully leading and motivating teams.
• Customer Service Exceptional skills in providing top-notch customer support.
• Communication Strong verbal and written communication skills.
• Google Analytics Certification
• E-commerce Management Certification
• English (Fluent)
• Afrikaans (Intermediate)

• Proficiency in graphic design software: Experience in using tools like Adobe Creative Suite for creating marketing graphics.
• Knowledge of inventory management systems: Experience in effectively managing and tracking product inventories online.

• Attractive compensation structure including bonuses
• Opportunities for professional development and training
• Comprehensive health benefits for staff
• Team-building activities and events

• Continuous Improvement: We are committed to continuous learning and ensure our team has access to various training resources.
• Customer-First Approach: Our focus is always on delivering the best for our customers, enhancing their shopping experience.
• Work-Life Balance: We value work-life balance and provide flexible working conditions to support our staff.

• Once you have logged in and completed your profile, simply click "Apply Now" to add your application for the Online Store Manager - Johannesburg - E-commerce position and share your profile with the recruiter.