E-commerce Manager

Job Description

We are seeking an experienced E-commerce Manager to oversee our online operations in Johannesburg. The successful candidate will develop and implement effective online sales strategies, manage our e-commerce platforms, and enhance customer engagement across all digital channels.

Responsibilities

• Improve site navigation and user experience to maximize sales conversions.
• Coordinate logistics and inventory management for e-commerce products.
• Research and analyze competitive landscape to inform pricing and product strategies.
• Train and mentor e-commerce personnel.

Requirements

Education

• Bachelor's degree in Business Administration or related field
• MBA preferred

Experience

• 5+ years of experience in e-commerce operations or digital marketing strategy

Technical Skills

• Digital Marketing
• CRM Tools

Soft Skills

• Communication Skills
• Project Management

Certifications

• Certified Digital Marketing Professional
• E-commerce Management Certification

Languages

• English: Fluent

Advantageous

• Knowledge of mobile commerce: Experience with optimizing e-commerce strategies for mobile platforms.
• Experience in UX/UI design: Ability to provide insights into user experience enhancements.

Benefits

• Comprehensive medical aid coverage
• Performance-based bonuses
• Flexible working hours and remote work options
• Training and development programs

Company Culture

• Continuous Learning: We encourage personal and professional growth through ongoing learning initiatives.
• Respect and Integrity: We uphold a culture of respect and integrity in all our interactions.