E-commerce Specialist

Job Description

As an E-commerce Specialist, you'll lead efforts in improving our digital storefront and ensuring a seamless shopping experience. You will analyze consumer behaviour, identify trends, and implement promotional strategies to boost online presence and sales. This role is perfect for someone who loves e-commerce and is looking to make a significant impact in a growing company.

Responsibilities

• Manage day-to-day operations of the e-commerce platform.
• Create and manage promotional campaigns on various digital channels.
• Analyze website traffic and user engagement to identify growth opportunities.
• Work closely with logistics to ensure timely delivery of products.
• Provide exceptional customer service by addressing client inquiries.
• Utilize SEO and SEM strategies to boost online visibility.
• Assist in budget creation for sales promotions and campaigns.

Requirements

Education

• Diploma or Certification in Digital Marketing or E-commerce

Experience

• 3+ years in a similar role

Technical Skills

• PPC Advertising
• Content Management Systems (CMS)

Soft Skills

• Creativity
• Teamwork

Certifications

• Google Ads Certification
• HubSpot Inbound Marketing Certification

Languages

• English: Fluent
• Afrikaans: Proficient

Advantageous

• Familiarity with Email Marketing Platforms (Mailchimp, etc.): Experience in creating and managing email campaigns for customer outreach.
• Data Analysis Skills: Ability to analyze sales data and customer behavior to inform strategies.

Benefits

• Comprehensive insurance package (medical, dental, vision)
• Generous leave policy
• Employee discounts on products and services
• Team-building events and activities

Company Culture

• Growth and Development: We offer continuous learning opportunities to help you grow in your career.
• Work-Life Balance: We prioritize work-life balance and support flexible working arrangements.
• Positive Work Environment: Our workplace is filled with positivity and encourages camaraderie.