Passenger Attendant

Job Description

Join our team as a Passenger Attendant and take charge of providing an exceptional onboard dining experience. You will be responsible for meal service and maintaining high standards of cleanliness in the dining car.

Responsibilities

• Prepare and serve meals to passengers according to their preferences and dietary requirements.
• Maintain a clean and hygienic dining area at all times.
• Ensure all meals are presented in an attractive and professional manner.
• Interact with passengers to ensure satisfaction with their dining experience.
• Manage inventory and order supplies as needed.
• Assist in the setup and breakdown of the dining car before and after service.
• Train and supervise other dining car staff to uphold service standards.
• Handle customer inquiries and resolve any issues related to the dining experience.
• Ensure compliance with food safety guidelines and regulations.
• Assist in creating a welcoming atmosphere for passengers.

Requirements

Education

• Matric certificate
• Relevant hospitality or catering qualification is advantageous

Experience

• No prior experience required, but previous hospitality or catering experience is advantageous.

Technical Skills

• Communication
• Time Management
• Customer Service Orientation

Soft Skills

• Attention to Detail
• Teamwork
• Multitasking

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Customer Service Training or Experience: Experience in customer-facing roles is highly beneficial.
• First Aid Certification: First aid training is desirable to address any passenger emergencies.

Benefits

• Competitive salary range between ZAR 7,000 and ZAR 10,000 per month.
• Opportunity for career advancement within the company.
• Staff travel benefits for employees and their immediate family.
• Positive work environment with supportive team dynamics.

Company Culture

• Commitment to Service: We strive to provide quality service and exceptional experiences for our passengers.
• Inclusivity: We embrace diversity and promote an inclusive workplace for all staff.
• Team Spirit: We foster teamwork and collaboration among our staff members to create a positive working atmosphere.