Restaurant Manager

Job Description

As a Restaurant Manager, you will oversee all aspects of restaurant operations in Cape Town. Your key responsibilities will include maintaining effective staff management, delivering outstanding guest service, and driving revenue growth. If you are a motivated leader with a passion for food and hospitality, we want to hear from you!

Responsibilities

• Manage all aspects of restaurant operations to ensure efficient workflow.
• Directly supervise staff, ensuring top-notch service and team productivity.
• Monitor compliance with health and safety standards, prioritizing cleanliness and hygiene.
• Develop strategies for increasing revenue, including special events and promotions.
• Maintain stock levels and place orders for kitchen and bar supplies.
• Handle guest inquiries and feedback, ensuring outstanding customer experiences.
• Conduct regular staff training on service standards and menu knowledge.
• Prepare and track budgets and financial performance metrics.
• Promote a positive and motivating atmosphere for all team members.
• Collaborate with upper management on operational improvements and initiatives.

Requirements

Education

• Diploma in Culinary Arts or Hospitality Management
• Bachelor's degree in Business Administration is an asset

Experience

• 4-6 years of experience in restaurant management or hospitality

Technical Skills

• Inventory Management
• Scheduling

Soft Skills

• Team Building
• Time Management

Certifications

• Certified Hospitality Supervisor (CHS)

Languages

• English: Fluent

Advantageous

• Experience with POS Systems: Hands-on experience with restaurant point of sale systems.
• Bilingual Skills: Fluency in Afrikaans, in addition to English, is an advantage.

Benefits

• Comprehensive health insurance plans.
• Paid time off and holiday leave.
• Discounts at partner restaurants.
• Continuous training and development opportunities.

Company Culture

• Inclusivity and Diversity: We embrace diverse backgrounds and ideas within our team.
• Supportive Leadership: Our leadership is hands-on and supportive, fostering a positive work environment.
• Focus on Community: We actively engage with our local community and support local initiatives.