Service Engineer

Job Description

We are looking for a Service Engineer to provide technical support and maintenance services for our range of products. The ideal candidate will possess strong problem-solving skills and be comfortable working both independently and with a team.

Responsibilities

• Deliver technical support for products and equipment via phone, email, or on-site visits.
• Conduct installations and start-ups for new equipment.
• Monitor product performance and recommend improvements or upgrades.
• Engage in troubleshooting and repair of mechanical, electrical, or electronic systems.
• Participate in ongoing training and professional development.
• Assist with project management and coordination of installation services.

Requirements

Education

• Diploma in Engineering or related field

Experience

• Experience with customer-facing roles preferred

Technical Skills

• 3D Modelling Software
• Computer Literacy

Languages

• Zulu: Basic
• Afrikaans: Basic

Advantageous

• Experience with CAD Software: Familiarity with CAD software for design and layout purposes.
• Knowledge of Health and Safety Regulations: Understanding of safety standards and regulations for technical operations.

Benefits

• Comprehensive medical aid
• Contributions to retirement savings plans
• Paid leave and holidays
• Opportunities for professional development

Company Culture

• Respect and Inclusion: We foster a respectful and inclusive work environment for all employees.
• Customer Focus: We prioritize customer satisfaction and strive to exceed client expectations.