Hospitality Manager

Job Description

We are seeking a dynamic Hospitality Manager to oversee operations in our Durban hotel. The ideal candidate will have a passion for guest service, strong leadership skills, and a commitment to excellence. You will be responsible for managing daily hotel operations, ensuring guest satisfaction, and leading a team of dedicated staff. Join us to create memorable experiences for all our guests.

Responsibilities

• Drive sales and marketing initiatives to increase hotel occupancy.
• Manage inventory and supply chains to ensure availability of necessary resources.
• Evaluate and enhance service offerings based on industry trends.
• Conduct regular staff meetings to communicate goals and objectives.
• Ensure that the hotel environment is welcoming and well-maintained.
• Foster a culture of teamwork and collaboration among staff.

Requirements

Education

• Bachelor's degree in Business Administration or Hospitality
• Relevant certifications in hotel management preferred

Experience

• 5+ years of experience in hospitality or hotel management

Technical Skills

• Operational Management
• Event Planning

Soft Skills

• Problem-Solving
• Teamwork

Certifications

• Hospitality Management Certificate
• Food Safety Certification

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Multilingual capabilities: Ability to communicate in multiple languages to cater to international guests.
• Strong networking skills: Proven ability to establish and maintain relationships with local businesses.

Benefits

• Comprehensive health benefits and retirement plans.
• Flexible working hours and opportunities for career growth.
• Complimentary meals during shifts.
• Recognition and rewards programs.

Company Culture

• Professional Development: We invest in our employees' growth through training and development programs.
• Diversity and Inclusion: Our team is diverse, and we value each member's unique perspective.
• Work-Life Balance: We strive to maintain a healthy balance for our employees between personal life and work responsibilities.