Retail Manager

Job Description

Join our team as a Retail Manager in Durban! If you’re a driven individual with retail management experience, we want to hear from you. This role involves managing daily store operations, maximizing sales, and leading your team to success. Your ability to connect with customers and understand their needs will be crucial in this position.

Responsibilities

• Coordinate all aspects of retail operations to achieve strategic goals.
• Evaluate staff performance and provide constructive feedback.
• Implement effective visual merchandising strategies to enhance product visibility.
• Manage in-store promotions and ensure proper execution.
• Analyze sales trends to forecast future sales and inventory needs.
• Encourage best practices in customer service to build loyalty.
• Oversee recruitment, onboarding, and training processes for new staff.

Requirements

Education

• Bachelor’s degree in Retail Management or a related field
• Postgraduate studies or diploma in Retail Management preferred

Experience

• At least 5 years in a retail management role

Technical Skills

• Financial Acumen
• Marketing Skills

Soft Skills

• Team Motivation
• Adaptability

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Experience in staff training and development: Proficient in coaching and mentoring retail teams.
• Skills in conflict resolution: Ability to manage and resolve team conflicts effectively.

Benefits

• Comprehensive health insurance
• Retirement fund options
• Flexible working hours
• Recognition and rewards programs

Company Culture

• Diversity and Inclusion: We celebrate diversity and are committed to creating an inclusive workplace.
• Continuous Improvement: We focus on continuous learning and improvement in our operations.