IT Support Technician

Bloemfontein Full-time R15,000 - R20,000 / Month
(R180,000 - R240,000 / Year)

Job Description

As an IT Support Technician in Bloemfontein, you will provide essential support for our IT infrastructure. This entry-level position is perfect for a tech-savvy individual who enjoys helping others and solving problems in a fast-paced environment. If you're looking to start your career in IT, we want to hear from you!

Responsibilities

  • Act as the first point of contact for IT support queries.
  • Diagnose and resolve technical issues in a timely manner.
  • Assist with the management of IT inventory.
  • Implement preventative measures to reduce IT issues.
  • Communicate effectively with users and provide excellent customer service.
  • Keep abreast of new technologies and IT support methodologies.

Requirements

Education
  • Relevant IT certifications (e.g. CompTIA A+, Network+) are a plus
Experience
  • 2+ years of experience in a technical support environment
Technical Skills
  • macOS
  • Remote Support Tools
Soft Skills
  • Problem-solving
  • Teamwork
Certifications
  • CompTIA A+
Languages
  • English: Fluent

Advantageous

  • Scripting skills: Ability to write basic scripts for automation (e.g. PowerShell, Bash).
  • Experience in cyber security principles: Understanding of basic cyber security principles and best practices.

Benefits

  • Comprehensive medical aid plan
  • Performance bonuses
  • Flexible working hours
  • Access to training programs

Company Culture

  • Inclusivity: We celebrate diversity and are committed to building an inclusive workplace.
  • Innovation-Driven: We encourage new ideas and creative approaches to problem-solving.
  • Work-Life Balance: Our policies are designed to promote a healthy work-life balance for all employees.
Status: Closed