IT Support Specialist

Job Description

We are searching for an enthusiastic IT Support Specialist to join our team in Johannesburg. You will be responsible for providing technical support and ensuring the smooth running of IT systems. If you have a passion for IT and enjoy solving problems, this may be the job for you!

Responsibilities

• Deliver high-quality IT support and customer service.
• Perform regular maintenance on IT systems and software.
• Assist in the development and implementation of IT projects.
• Document and report on IT support activities.
• Stay updated with the latest technology trends.
• Work closely with the IT team to drive stability and performance.

Requirements

Education

• Bachelor's degree in Computer Science or related field
• ITIL certification is an advantage

Experience

• 3+ years of hands-on IT support experience

Technical Skills

• Linux OS
• Cloud Services

Soft Skills

• Problem-Solving
• Teamwork

Certifications

• Cisco Certified Network Associate (CCNA)

Languages

• English: Fluent

Advantageous

• Familiarity with VoIP systems: Experience setting up and troubleshooting VoIP telephony systems is a plus.
• Basic scripting knowledge: Familiarity with PowerShell or Bash for automating tasks.

Benefits

• Comprehensive medical aid plan
• Retirement savings plan
• Flexible working hours
• Employee referral bonuses

Company Culture

• Inclusivity: We celebrate diversity and are committed to an inclusive workplace.
• Supportive Environment: Our team cultivates a supportive atmosphere for employees to thrive.
• Work-Life Balance: We promote a healthy work-life balance through flexible schedules.