IT Support Technician

Job Description

We are on the lookout for a dedicated IT Support Technician based in Durban to join our vibrant team. The successful candidate will play a crucial role in providing technical assistance and support to our users, ensuring smooth operations and top-notch customer satisfaction.

Responsibilities

• Conduct regular system checks and updates.
• Ensure data backup procedures are followed.
• Monitor user access and maintain security protocols.
• Develop tutorial materials for users.
• Participate in IT strategy meetings.
• Assist in the setup of IT equipment for events and meetings.

Requirements

Education

• Diploma in Computer Science or Information Technology
• Bachelor's degree is an advantage

Experience

• 2+ years of experience in IT support roles

Technical Skills

• Linux OS
• Microsoft Office Suite

Soft Skills

• Teamwork
• Adaptability

Languages

• English: Fluent

Benefits

• Comprehensive medical aid
• Year-end bonuses based on performance
• Access to training and development programs
• Work-life balance initiatives

Company Culture

• Inclusivity: We celebrate diversity and are an equal opportunity employer.
• Work-life Balance: Our employees enjoy flexible work arrangements to support their personal lives.
• Employee Recognition: We recognize and reward our employees for their contributions and achievements.