Telecommunications Technician

Job Description

We are seeking a Telecommunications Technician to join our team in Cape Town. As a critical member of our workforce, you will play a key role in installing and maintaining telecommunications systems. Experience with both wired and wireless technologies is essential, and the ability to troubleshoot and resolve technical issues will be highly regarded. If you have a passion for technology and want to work in a dynamic environment, we want to hear from you.

Responsibilities

• Install, configure, and maintain networking equipment and telecom systems.
• Perform quality checks on telecommunications installations.
• Provide exceptional customer service and technical support.
• Document and report any issues regarding service disruptions.
• Work closely with engineering teams to implement system upgrades.
• Participate in continuous training to stay current with industry advancements.

Requirements

Education

• Diploma in Electrical Engineering or Telecommunications
• Relevant higher qualification preferred

Experience

• 3-5 years of hands-on experience in the telecommunications sector

Technical Skills

• VoIP Systems
• Wireless Networking

Soft Skills

• Teamwork
• Attention to Detail

Certifications

• Certified Network Technician (CNT)

Languages

• English: Fluent
• Zulu: Basic

Advantageous

• Familiarity with satellite communications: Knowledge of satellite-based telecommunications systems.
• Experience with customer service interaction: Proven ability to manage customer relationships effectively.

Benefits

• Comprehensive medical insurance
• Generous leave policy
• Professional development funding
• Employee wellness initiatives

Company Culture

• Growth Mindset: We support our employees' professional and personal development through various programs.
• Respect and Inclusion: We value diversity and create an inclusive workplace for everyone.
• Community Engagement: We actively support local community initiatives and encourage our employees to participate.