Business Analyst

Job Description

Join our team as a Business Analyst in Johannesburg, where you'll analyze business needs and enhance operational efficiencies across various IT projects. The ideal candidate is proficient in translating business requirements into technical specifications and will collaborate with cross-functional teams to identify solutions that align with our business goals.

Responsibilities

• Facilitate communication between stakeholders and technical teams.
• Evaluate project outcomes and propose enhancements.
• Identify risks and develop mitigation strategies.
• Support the implementation of new technologies and procedures.
• Analyze market trends to validate strategic direction.
• Contribute to the development of KPI metrics for performance tracking.
• Assist management in decision-making based on analytical insights.
• Provide ongoing support and training to end-users.
• Encourage a culture of collaboration and feedback within teams.

Requirements

Education

• Bachelor's degree in Computer Science or IT
• Master's degree in Data Science or Business Management is preferred

Experience

• 5+ years of experience in a business analysis role

Technical Skills

• SQL
• Microsoft Excel

Soft Skills

• Problem-Solving
• Teamwork

Certifications

• Certified Agile Business Analyst
• Scrum Certification

Languages

• English: Fluent

Advantageous

• Proficiency in Tableau: Experience with data visualization tools to present insights.
• Knowledge of CRM systems: Understanding of Customer Relationship Management software.

Benefits

• Comprehensive medical aid coverage
• Annual performance bonus
• Opportunities for professional development
• Friendly company culture fostering teamwork

Company Culture

• Supportive Environment: We provide a nurturing environment for professional growth and personal development.
• Diversity and Inclusion: We embrace diversity and ensure all team members feel valued and respected.
• Work-Life Balance: We prioritize a healthy work-life balance for all employees.